Temp Service Administrator

About us:

Papworth Trust is a leading disability charity. Our vision is a world where disabled people are seen for who they are, and our mission is for disabled people to have equality, choice and independence.

As a Disability Confident Employer, we welcome applications from disabled candidates and guarantee an interview to those who meet the essential job criteria.

We provide ongoing support and adjustments for those working with us that have a disability or long-term health condition and can help you obtain Access to Work funding to support you to do your job. You can ask us about reasonable adjustments you’ll need throughout the application and interview process too. We’d love you to have a positive experience with us, so please call 01480 357200 or email hr.administration@papworthtrust.org.uk and we’ll happily discuss your needs.

How will I be supporting the work of the Trust?

To provide comprehensive and high quality administration and co-ordination support to the registered care office and Management Team.

What does this involve?

• Responsible for ensuring that rotas for support workers and service users are organised and sufficiently well planned.
• Collating Key Performance Indicator information.
• Health & Safety and repairs reporting including uploading information to the incident & accident log, reporting near misses and maintaining the Health & Safety folder.
• Working with People Services Team, co-ordinate recruitment from initial contact through to induction – managing recruitment files, assist with shortlisting, telephone screenings and interviewing. Sending regrets, offer packs, certifying ID documents, prepare inductions
• Reviewing and booking staff training, and supporting staff with online training where required
• Update hourly hours for customer contracts on Local authority Portals
• Inputting weekly / monthly invoicing information
• Day to day office Administration tasks
• Provide day to day support to the Registered Manager as required

Who are we looking for?

• Effective planning and organisational skills
• Strong time management skills and ability to manage multiple deadlines
• Previous experience working in an Administrator role
• Good IT skills, Word, Excel, Outlook Essential
• Rota Management desirable

What you’ll get in return

• 33 days of annual leave, inclusive of bank holidays (pro rata for part timers)
• Anual leave purchase scheme
• Occupational sick pay – 6 weeks full/6 weeks half pay after probation
• Health cashback plan, with money back on things such as dental/optical
• Choice of two pension schemes with an enhanced employer contribution
• Plenty of wellbeing support including employee assistance helpline, online apps and mental health first aid and wellbeing discussions
• A ‘Values in Practice’ reward scheme with vouchers for achievements
• Various tax saving incentives such as cycle to work, car purchase and pension via salary exchange Involvement in our employee forum and colleague experience groups, making sure your voice is heard
• Access to ongoing training, learning and development opportunities, including qualifications

This role is subject to Enhanced Disclosure Barring Service checks. This is a fixed term role until 31st January 2026

We’d love to talk

For an informal chat about the role please contact Claire Rush on 07764894821.

Ready to apply? Please submit your CV (and supporting information if you feel if will be helpful). If you have a disability and would like to discuss applying in a different way please get in touch by phone, text or email.

The closing date for this vacancy is 17th October 2025.  We reserve the right to close this vacancy early if we receive sufficient applications for the role, if you are interested, we encourage you to submit your application as early as possible.

Employing Ex-offenders

The Trust undertakes not to discriminate unfairly against any subject of a criminal record check on the basis of a conviction or other information revealed. Please refer to our Disclosure and Barring Service (DBS) Criminal Records Check Policy Statement which you will find at policy-statement-recruitment-of-ex-offenders-v2.0.pdf